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How to power renewal and growth in SaaS-based B2B companies

Feb 29 @ 10:00 pm - 10:30 pm

SaaS-based B2B companies have a strong focus on customer success. But how to rev up your renewal and growth strategies to ensure that customers are not just satisfied but raving fans of your product?

Join us for an interesting LinkedIn live session with Swati Chopra, Head of Service Strategy and Engagement, Customer Success, Intel, as she shares the secrets to igniting renewal and fostering sustainable growth in SaaS.

Swati is an expert with 20+ years of experience in customer success strategy, cloud, and security solutions. With a strong background in post-sales management, she has successfully led global organizations and managed support operations for customers with $3 Billion portfolios.

Here’s what you’ll gain in this 30-minute session:
➡️ Understand evolving customer expectations and churn challenges to foster long-term relationships and reduce churn
➡️ Learn how to streamline renewal processes and prioritize customer success for a smooth and positive experience
➡️ Leverage data analytics to gain insights into customer behavior, usage patterns, and preferences
➡️ Explore strategic partnerships for mutual growth and market expansion
➡️ Embrace AI, machine learning, and automation to enhance renewal processes and identify growth opportunities effectively

Click on attend to mark your calendars for an enlightening session.